Rugged Technologies - RMA procedures

If you are returning product under warranty please be sure to do the following:

1/ Call, fax or email Rugged Technologies and obtain an RMA (Return Merchandise Authorization) number.
RMA numbers are valid for 30 days.

2/ Clearly write your RMA number on the outside of the box or package next to the shipping label.

3/ Include a copy of the bill of sale with the returned product.

4/ Return the product to Rugged Technologies in it’s original packaging to the following address:

Rugged Technologies

15 Regwood Drive

Windsor Jct, Nova Scotia

Canada

B2T1K1
Tel: 902-861-1130

Rugged Technologies is not responsible for shipping or related costs nor for damage incurred if the product is not returned in it's original packaging. However, Rugged Technologies will pay for shipping to the customer of any replacement product, excluding brokerage fees and import duties incurred as a result of cross-border shipping.

When warranty service involves the exchange of the product the item replaced becomes the property of Rugged Technologies. Exchange products assume the remaining warranty period of the original product covered by this warranty.